FreeSecurity
Powered by Temper
A unique support system of financial protection, insurances and confidential counselling.
Always included, always free. Only on Temper.
Tempers FreeSecurity protects you in 6 ways
Full-scale accident insurance up to €50,000
Insured means protected. During your shift you’re automatically covered against a range of cases like hospitalisation, becoming permanently disabled or even passing away, all as a result of an accident.
Worry-free business liability insurance
What happens if you accidentally cause an injury or damage someone’s belongings while working? Temper makes your work truly worry-free, as you are automatically covered against these kinds of incidents.
And with the new franchise, any claim over €75 will be fully paid out.
Unique sick pay for experienced FreeFlexers
If you’ve worked more than 10 shifts through our platform, you’re eligible for a benefit that supports you when you’re unable to work due to illness or an accident.
Also, now if you receive compensation for being totally unable to work due to an accident, you can claim up to €1000 compensation for damage to your personal belongings.
Private support with a confidential counsellor
Sometimes success may also come with barriers. How to continue your happy path if an unpleasant situation happened during your shift?
Like no else in the market, Temper cares about the happiness and sustainable growth of its FreeFlexers. So every FreeFlexer is entitled to a free consultation with an independent confidential counsellor to talk everything through.
Last-minute client cancellation protection
We value your time. It really happens rarely, but if a client cancels your shift last-minute, you will have the right to charge 50% of the total shift value. Because we care for your interests.
Hassle-free substitution guarantee
Freeflexing is all about flexibility. Plans may change, even when you’re committed. With Temper there’s always a way out. If you can’t make it to the shift and the cancellation period is over, you can simply find a substitute - both within and outside of Temper. That's easy!
See why confidential counselling matters
"Building your life the way you want it is something to value. Together with Temper, I am ready to support you in that growth. So growth goes hand in hand with Security. FreeSecurity"
Nicole Groothengel
Build flexpools
Invite familiar faces to your flexpool so you can auto-accept them on future shifts.
Recurring shifts
Save planning time when you publish regular shifts at your locations.
Find out how insurance may benefit you
John was in a traffic accident and was unable to work for several months as a result. Fortunately, he eventually made a full recovery and TTD Temporary Total Disability Insurance helped him compensate for the loss of income.
John, age 28
Carpentry
Tess walked up to a customer with an order. As she was walking, she didn't see another customer’s bag blocking her path. She stumbled and dropped two cups of coffee on someone’s laptop. Luckily the damage caused to the laptop is reimbursed.
Tess, age 33
Serving
Stuff can go wrong on the job, as Kevin experienced when he accidentally injured himself while working as a sous-chef. He was completely out for 3 weeks. The Temporary Total Disability coverage provided him with a little help financially.
Kevin, age 36
Independant working chef
Alice had an accident during her shift. And to be able to help her, the medical staff had to cut up her clothes. Luckily, these costs are reimbursed. After the initial treatment, she needed to stay at the hospital for another 4 weeks. She received €75 per admission day to cover the extra costs for her and her family.
Alice, age 35
Cleaner
Learn how substitution works
4+ is the rating for over 70% of substitutes
8 out of 10 FreeFlexers successfully found a substitute when needed
FAQs
What is FreeSecurity?
FreeSecurity is a unique protection suite for FreeFlexers. Temper has been the first company to offer such comprehensive care for freelance professionals.
With FreeSecurity, FreeFlexers are fully protected against a range of unpleasant cases that might happen in their life. We all wish they never happen, but if they do - it's important to know you are backed up.
With Temper, every freelance professional can rest assured they shall get support in case of accidents, sickness, misunderstandings at work and much more.
Absolutely for free. Because we believe this is a right, not a privilege.
Learn more about FreeSecurity and how to use it to your benefit here.
How does FreeSecurity work?
Read all about insurance in case of liability, accident or illness, on our insurance partner Alicia website. They are experts in the field of insurance and are available for all your questions by phone, email and chat.
If an unpleasant situation has arisen during your shift, you can discuss it with an independent, confidential counsellor. Contact Nicole (TIME 2 THRIVE) for a consultation, by sending an email to nicole@time2thrive.nl. The first appointment is free.
If the client has cancelled a shift, while the cancellation period has already passed, you are entitled to claim 50% of the total amount.
If you don't want to work the shift yourself, and the cancellation period is already over – then arrange a replacement.
What is not included with FreeSecurity?
FreeSecurity protects you from many problems that may occur during your shift, for example, damage to belongings or accidents. However, other issues such as no-show compensations, follow-up consultations with the independent counsellor and exceptions in the insurance terms are not included with FreeSecurity.
Is my client also protected by FreeSecurity?
FreeSecurity protects you, but your client benefits as well. The business liability insurance provides protection for the client's belongings. The replacement guarantee - when the cancellation period is over - means that the client can always expect someone. If you don't show up and fail to arrange for a replacement, the client may decide to charge you a compensation of €100. This is to compensate them for having to find someone else last-minute.
