Updated on 31 October 2022
Welcome to Temper! Your privacy is very important to us, and we handle any information with which you provide us with care. We explain how we do this and what we use the information for in this privacy statement.
There are several ways you can get in touch with us. For example, if you visit one of our websites, if you have registered with us and/or if you have responded to an assignment. Even if you are working through us or have done so. But also if you participate in webinars, use online tools or use our apps, send us an email or contact us via social media. Likewise, if you apply with us for a job, are a contact person of a client or supplier or visit our websites as an interested party. This privacy statement applies to all these situations.
In this document, we explain which of your personal data we collect, process and record, when we do so and for what purposes. We also explain to whom we provide your data and who we engage to have your data processed. This document describes your rights and indicates where you can turn with questions.
We only use your data for the purposes described in this privacy statement. We have implemented both organisational and technical (IT) measures to prevent misuse of your data, such as destruction, modification, loss, falsification and unauthorised access to your data. This privacy statement does not apply to third-party websites that are connected with this website through links. Under no circumstances can we be held liable for the processing of personal data by third parties to whose website the Temper website contains hyperlinks and over which Temper has no control. For information about the processing of data by these third-party websites, please refer to the relevant privacy and/or cookie statements.
This is the privacy statement of Temper B.V. (a Dutch established limited liability company) and UK Temper Ltd. (a UK established limited company with ICO registration no. ZB418852), hereinafter also referred to as “Temper” or “we”. We are the controller as referred to in the rules and regulations in the field of data protection. Depending on whether you engage the Dutch entity or the UK entity, respectively Temper B.V. or UK Temper Ltd. acts as your controller and different data protection laws may apply to our processing of your personal data. For the purposes of our UK and EU operations, the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR) apply in relation to services we offer. Excluding UK Temper Ltd., which is established at Oak House, Tanshire Park, Shackleford Road, Elstead, Surrey GU8 6LB, all other Temper entities are established at John M. Keynesplein 12 in (1066 EP) Amsterdam, the Netherlands.
If you come to us, we will collect data from you. For example, if you visit our websites, use our apps, apply for a job at Temper or contact us.
Temper collects the following data:
We process your data for the following purposes:
Temper processes your personal data on one of the following legal bases:
You may withdraw any consent you have given to process your personal data at any time. However, this may affect the services we can offer you. Withdrawal of consent does not affect the processing prior to such withdrawal.
We consider your privacy to be very important and treat your data with care and confidentiality. If we transfer your data to a third party, such as our affiliate companies, service providers, clients or authorities, we will limit this to the minimum required or what is legally required and make every effort to ensure that that third party is bound by the same rules as us. When providing your data to third parties (clients, the tax authorities, etc.), we limit this to the minimum or what is legally required. Temper my share your personal data with its affiliated companies.
No personal data is shared outside the EU and the UK. The UK ensures a level of protection that is essentially equivalent to that guaranteed by EU legislation. For our services, we make your data transparent to our employees, but only to those colleagues for whom this is important for the work they do and who are all subject to a contractual confidentiality obligation stipulated by us.
For the performance of our services, we work together with selected processors who offer sufficient privacy guarantees. If you need to upload a selfie and a copy of your passport or identity document to verify your age and identity when registering on our platform, this check will be carried out by a third party (Onfido Limited). Because it concerns sensitive information, we have chosen a trusted party like Onfido that complies with ‘Soc 2 Type II’, which means they have the highest level of data security and privacy accreditation available to an identity verification provider.
We consider the quality of our organisation and our services to be important and therefore have checks and audits carried out by auditors and audit party institutions. During these audits, your data may be provided or accessed solely for the purpose of ensuring our quality and keeping our business operations at the highest level. We cannot rule out the possibility that we may have to disclose your data, for example by means of a court order or in the context of an investigation by the police or the judiciary. In that case, we will endeavour to inform you of this, unless we are not permitted to do so for legal reasons or on instructions from the police and/or the judiciary.
Temper will not store your personal data for longer than is necessary for the performance of its services or as long as Temper is required by law. We store personal data during the period that you are active on the platform. If you do not use Temper for 12 months, we will automatically erase your personal data and account. With regard to certain data processed in connection with our general administrative obligation, we are legally obliged to keep these for seven years.
When we no longer need your personal data, or when we are legally obliged to erase it, we will take all reasonable steps to erase it from our systems and files or take steps to anonymise it properly so that it can no longer be used to identify you.
The implementation of the rights below are all subject to legal exceptions and/or restrictions. You can exercise these rights via contact details in the “How to contact us" section.
Right to be forgotten / request for erasure – you can ask Temper to delete your personal data. We will delete your data unless we are required to retain such data in order to comply with a contractual or legal obligation or we have reasonable grounds to do so (for example, to prevent misuse of our platform).
Functional cookies ensure that the Temper platform works properly. This way, you can stay logged in to the website and/or app and your preferences will be saved.
These cookies help to improve Temper’s platform. The cookies collect information about how you use the Temper platform. This includes information about the most frequently visited pages, your click behaviour and the period you are on our platform.
Marketing cookies are used, among other things, to show you relevant and personalised advertisements, to link to social media and to measure the effectiveness of an advertising campaign.
If you have any questions, comments or complaints about the privacy statement or the way in which we process your data, please let us know. Your privacy is important to us! In the EEA, you can contact us at [email protected] or +31 (0)20 241 4009 and in the UK, you can contact us at: [email protected] or +44 (0)330 822 0948. You also have the right to lodge a complaint with the Dutch Data Protection Authority, or in the case of the UK, the Information Commissioner’s Office. To do so, please contact them directly.
We can modify this privacy statement. The most current privacy statement can always be consulted via our websites. This privacy statement was last updated on 31/10/2022.