'Let's go to the garden centre'. Especially during the past corona year, this was a real trip for many people. Ranzijn also saw this increase in customers. At the logistic centre, they have started using flexible workers through Temper since a few months. The right time to ask how they approach this and how they like it. We spoke to Guillermo, team leader at the warehouse.
Ranzijn - specialist in Garden and Animal
Ranzijn tuin & dier consists of 15 shops, each with a garden centre and an animal specialty shop. Besides the garden and animal department, most shops have a veterinarian practice, grooming salon and dog wash. Ranzijn tuin & dier also has a webshop where you can order its products online. In other words, no unknown name for the garden and/or animal lovers among us!
Ranzijn offers a good quality of contemporary assortments for gardens and animals. They only offer products that their professionals want to work with. If they don't support a product, you will not find it in the shop. Quality is therefore self-evident. And they are careful in their choice, not only in product range, but also in staff.
No two days are the same
Guillermo is team leader of the warehouse in the logistics centre. The warehouse includes four sections; order picking, the web orders and shipments, plants and part crossdock. "Crossdock means that we receive pallets and we actually start distributing them immediately to our 15 branches."
Guillermo is responsible for all daily activities. He makes sure that the order pickers can pick orders and he also manages the entire group. If there is a problem, he solves it. What's challenging here is that they never know what will happen tomorrow. They always have to make sure that the goods are transported. This sometimes involves a very fast switch. The deliveries regularly come from China, and every now and then there can be a surprise. The surprise is that they don't know what is in it, or how it is packed.
Flexible staff planning
Guillermo also takes care of the staff planning. Each week, the schedule can be completely different. He looks at the expectations in terms of weather and turnover. "When I'm short-handed, I partly fill in this gap via Temper." Previously, he used a temp agency, but Guillermo clearly notices the differences now that he has FreeFlexers running around via Temper. "We had to keep explaining the work to the temporary workers, also because different people were coming in all the time. That was a disadvantage. I notice that the FreeFlexers work more professionally and seriously. They are also more motivated, because they receive a rating afterwards."
Guillermo considers the contact with FreeFlexers in advance to be a great advantage as well in comparison with a temp agency. This way he gets an idea of the person and he can already tell them what the job entails. "We couldn't do that with the temp agencies. There it always was a surprise what comes in and hoping that the profile fits the shift."
The advantages according to Guillermo
Guillermo would definitely recommend the use of a flexible work platform like Temper to other companies in the garden industry. The 3 biggest advantages according to him are:
1. The ability to choose yourself who will work your shifts
"You are in control of which profile, even if it is for one day, best fits your shift." Guillermo has his own points to consider when choosing from the applications that come in. For example, there are a number of people who speak Italian and Spanish in the warehouse, so he chooses people who also speak one of these languages to make communication between them easier.
2. The ease of use
"The platform actually works perfectly. It is easy, I have had no trouble finding out how it works. It works fast, I like it very much. I also use the app for clients, and that works great too. Because usually we are busy arranging things in the evening and if there is no computer around it is handy to have your planning in the app."
3. The user costs
"This is of course very important for companies: to save costs in comparison to a temp agency and at the same time keep the quality high and offer a fair rate to the FreeFlexer. The fact that you can determine the rate for each shift provides additional flexibility."
Also work at Ranzijn? Register yourself and check what jobs are available.
Would you like to use our platform to employ FreeFlexers in your warehouse, shop, restaurant or hotel? Check out the possibilities at temper.works/personnel.
