Temper Case Studies: Packfleet Delivery

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Like many great businesses, Packfleet was inspired by wine. Founder and ex-Monzo employee Tristan Thomas struggled to scale a wine subscription and was coming up against the same pain points repeatedly. Poor service, broken bottles and an aversion to tech that left a huge misalignment between the ecommerce solutions they were using, and their fulfillment services.

Sensing a huge gap in the market, Thomas validated his suspicions by speaking with other local wine and beer businesses before launching Packfleet. They now have over 50 electric vans, servicing over 150 different retailers and in turn millions of Londoners, all while maintaining a B-corp certification.

The Challenge:

As a company, Packfleet are on a mission to empower independent businesses across the UK to offer the best deliveries on Earth. They’ve built a fantastic product and logistics experience, for both customers and their customers; and now they’re looking to supercharge growth.

The Solution:

Partner with similar businesses (such as Temper) who can find what they need, as they need it, no matter how specialised.

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"We are a premium service last mile provider, so quality and reliability is what we value most. In the past we've worked with traditional staffing agencies, however, since switching to Temper we’ve seen a transformative change in attendance, reliability, care and attitude. The pricing structure is transparent and ends up saving us resources we can allocate elsewhere. As if this wasn't enough already, we've found the communication and support from the Temper Office Team second to none. As a fast-scaling business, we’re excited to have Temper by our side." - Saffron,  Operations manager

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Want to learn more about how Temper can ready your business up for growth, as and when you need it? Click here to sign up, or book a demo with one of our team.