In this article
I submitted incorrect hours during checkout.
Topic
Checkouts
Freelance shift
Employed shift
31 Jul 2026
Did you submit incorrect hours in the checkout? No worries, contact the company where you worked the shift. If they haven’t accepted the hours yet, they can make a counter-proposal that you can then approve.
But once the hours have been accepted, the checkout can’t be easily adjusted. The solution for this depends on the shift.
Employed shift
For employed shifts, we can still adjust the hours after the checkout has been completed. We do need a confirmation from the company you worked for. Please get in touch with the company and ask them to send us a message directly, so we can process this.
Freelance shift
For freelance shifts, the invoice is created directly after the checkout is completed, and unfortunately, we can’t change it afterwards.
You can find a solution together with the client. For example: in your checkout for a future shift you can register the difference in hours, or send the client a corrective invoice yourself.
