Why is 'DirectPay' not available?

Sometimes DirectPay might not be available for a particular shift. This depends on the client’s credit.

Client’s credit

Clients can post as many shifts as they want, but DirectPay is only possible if they have enough credit. Finqle provides clients with a certain amount of credit. This is the amount that they’re willing to advance to flex workers for Freelance shifts. Keep in mind that when you choose for DirectPay, Finqle pays you immediately (for a fee of 2.9% of the invoice amount), but in turn waits for the client to pay and takes on the credit risk.

Why is DirectPay not available?

Every time a flex worker chooses DirectPay, the invoice amount is deducted from the client’s available credit. If the credit runs out, DirectPay will temporarily no longer be available.

How do I know if DirectPay is possible?

DirectPay is available for all shifts unless it says otherwise. So always check when signing up whether it says “DirectPay not available.”

What if the client’s credit status changes after I signed up for a shift?

In that case, Finqle will send you an email letting you know that DirectPay is no longer possible.

You can still cancel the shift up to 12 hours before it starts. If you don’t cancel in time, you won’t be able to choose DirectPay at checkout and you will have to wait for the clients payment and take on the debtor risk yourself.

Note: If the shift starts within 12 hours or has already passed, you won’t receive an email and the old conditions apply.