My shift got canceled: how do I check out?

Has the company canceled your shift, but you still need to check out online?

That means the cancellation hasn’t been processed through the platform yet. It’s important that this happens so the cancellation is recorded correctly. For example, this could affect whether you’ll still get paid (part of the) shift, you can read more about that here.

It’s best to contact the company and ask them to cancel you via the platform too.

I don’t want to claim anything

Have you and the company agreed to cancel the shift, or are you choosing not to claim payment out of consideration for the company? You can easily arrange this through the platform.

Go to the shift and click “Report absence.” There, you can indicate that you both agreed to cancel the shift. This will be sent to the company, which can then confirm the cancellation. After they confirm, the shift will be cancelled without any consequences.