Working employed shifts with a phase A contract.

When working a employed shift, you’re employed by Temper for the duration of that shift. Understanding the terms of employment is essential. To begin with, you'll be working on a Phase A contract with an agency clause. Here are the key things to know:

Contract for every shift

When you apply for your first employed shift, you sign a framework agreement (’intentieovereenkomst’) with Temper. For every shift afterward, a labour agreement is automatically generated based on this framework agreement, using your existing signature.

Type of contract

As a temporary worker, you'll have a separate employment contract for each shift you accept. These are Phase A contracts with an agency clause. Although each contract is formally valid for four weeks, the agency clause means it automatically ends after each shift. As a result, you'll have multiple contracts throughout the year, one for each shift. You'll only be paid for the shifts you work.

You can work under a Phase A contract for up to 52 weeks in total. After that, Temper may decide to offer you a Phase B contract.

Compliance with regulations

The automatically generated labour agreements follow Dutch regulations and relevant CAOs (collective labour agreements), so you’re always treated fairly and paid at least the minimum wage.

Your previous work experience could affect your hourly rate. If you’ve worked with one of the companies before (either directly or through another agency), please contact support and let us know. It could affect your pay.

Surcharges

When working on irregular hours, such as weekends, nights, holidays, or overtime, surcharges may apply. If this is the case, you will earn more. You are also entitled to a travel allowance, and you will accrue pension benefits.

Wage & holidays

Your wage consists of the basic wage plus additional components such as holiday pay and holiday allowance, which are already included in your wage.

Cancellation

Both you and the hiring company can cancel a shift without consequences if it’s done more than 48 hours in advance. Within 48 hours, different rules apply. If the company cancels, they still have to pay you. If you cancel, it may be marked as a no-show, which can affect your profile.

Strike system

Unwarranted late cancellations, no-shows or significant complaints from companies may result in strikes. Getting 3 strikes will lead to being blocked for employed shifts.

Make sure you know the rules, so you’ll know exactly where you stand and won’t be faced with any surprises.