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If you do freelance shifts through Temper and use Finqle’s invoicing system, you’ll receive a deed of assignment for each shift. This transfers your right to payment to Finqle B.V.

What does this mean for you?

• Finqle receives the payment from your client on your behalf.
• You don’t have to collect the payment yourself.
• It simplifies the payment process and aligns with your Temper user agreement.

You don’t need to do anything; the document is automatically created and processed. You can find it in your financial overview.

Each shift includes a list of skills the company expects you to have. Make sure to read them carefully and only apply for shifts when you’re confident you meet those requirements.

Rating

If you don’t meet expectations during a shift, there’s a good chance you’ll receive a lower rating. Even more importantly, it can leave both you and the company you worked at disappointed.

Not sure if a shift is the right fit for you? It’s better to pick another one that you feel more confident about.

No-show

A company can also send you home and mark you as a no-show if you don’t meet the requirements listed in the shift description. Besides the required skills, you’ll also find information on how to present yourself, such as any dress code requirements. Make sure to follow these instructions.

Each year, you need to report your income to the Dutch Tax Administration (Belastingdienst). This includes both your earnings for employed and freelance shifts.

Did you do both? No problem! You simply report them as different types of income in the same tax return.

Read more about this below.

A framework agreement is a base document that outlines the conditions under which you will work future paid shifts. Once signed, it is used to automatically generate an employment contract for each employed shift you work. For freelance shifts, there is no employment contract, so the framework agreement does not apply.

When do I sign the framework agreement?

You sign the framework agreement when you first sign up for a paid shift. This is done online via Stiply. If you later change your payroll tax credit settings, you will be asked to sign the agreement again.

What happens to the framework agreement?

After signing, the framework agreement is stored and used to automatically create an employment contract each time you book a shift. It contains your basic details and agreed terms, but does not create any ongoing obligations.

In short: a one-time setup that enables quick and easy processing of future shifts.

For freelance shifts, the hourly rates you see on the shift page don’t include VAT. That means an extra 21% VAT will be added on top.

VAT declaration

You’ll see the VAT amount on your invoice, but remember, you’ll need to pay it to the Belastingdienst (Tax Administration) when you submit your VAT return. It’s best to set this money aside so you’re not caught off guard once it’s time to declare your taxes.

Income tax

Also, don’t forget about income tax. Make a rough estimate of your total yearly earnings and set aside a little from each shift so you’re covered.

When working an employed shift, you are employed by Temper as a temporary worker (‘uitzendkracht’ in Dutch). To start you’ll get a so called ‘phase A contract’ with ‘uitzendbeding’ (agency clause).

Phase A with agency clause

For every employed shift you are accepted for, you receive a separate employment agreement. The contract is formally valid for 4 weeks, but due to the agency clause, it ends automatically after each shift. This means you’ll have multiple contracts per year, one for each employed shift. You are only paid for the hours you work; if there’s no work, you are not paid.

Phase B

You can work for a maximum of 52 weeks under Phase A. Each week in which you work one or more employed shifts counts as one week. After that, Temper may offer you a Phase B contract.

Your employment terms follow the collective labour agreement (CAO) for your role and the arrangements set out in the intent agreement you signed when you joined, including minimum wage and other legal requirements.

If you’re a self-employed professional and have a VAT ID, you must submit a VAT return four times a year. The only exception is if you’re using the Small Business Scheme (KOR). In that case, you don’t charge VAT on your invoices and you’re not required to file a VAT return.

Be aware that even during periods that you haven’t worked, but did have an active VAT ID, you still have to submit a VAT return. You declare 0 income in that case. But since you haven’t earned any income through your Temper account, we unfortunately can’t assist you with the 0 return.

Know how much you’ve earned

1. Go to your financial overview.
2. Go to “turnover tax” and find an overview per quarter of what you have earned and spend.
3. Now gather your own administration and verify the data. It’s important to check this, you are responsible for your VAT return. Read exactly how to determine your income and expenses here.
4. Everything correct? You can start declaring your VAT. Indicate whether you have worked only via Temper or also done other freelance work.

Mijn Belastingdienst Zakelijk

In Mijn Belastingdienst Zakelijk, the online tax portal of the Belastingdienst (Tax Administration), you submit your VAT return using the information you collected earlier. This website is currently available only in Dutch. Our tip: use Google Translate plug-in to translate the whole site.

Step 1

1. At the introduction ‘Hebt u dit tijdvak iets aan te geven? (Do you have anything to declare during this period?)’ you fill in: ‘ja (yes)’. If you haven’t worked in the last quarter as a freelancer, you fill in ‘nee (no)’.
2. Fill in the first name and family name of the contact person for this tax return. This could be your accountant. If you don’t have an accountant, fill in your own name. (Never fill in Temper)

Step 2

Go to column 1: ‘Prestaties Binnenland (Performance in the Netherlands)’. At question 1a you should fill in the revenue and VAT (of the revenue) you have calculated. This means the total you received excluding VAT and the VAT you received. If you worked for a client where the VAT was reverse charged, report that income under section 1e of your VAT return.

You can leave the other fields empty if they aren’t applicable to you.

Step 3

Column 'Buitenland' (Abroad) is often not applicable to you if you only worked as a freelancer via our platform. In that case, you can leave the fields empty and continue by clicking on 'akkoord'.

Step 4

The last step is column 5: 'Voorbelasting' (Input tax).

1. Question 5a is automatically filled in based on your answers in column 1.
2. At question 5b ‘voorbelasting' (input tax) you should fill in the amount you calculated on the basis of your calculation and other costs for your business. Input tax is the amount of VAT you paid over your costs. The amount you see in your financial overview is the VAT you have paid on the factoring costs and substitution costs. Have you also had other expenses for your business? Calculate or check the VAT on these and add it to the input tax already calculated.

Step 5

Check if your overview with all the amounts is correct. Then save and sign via 'opslaan en naar ondertekenen'. Fulfil your declaration by following the steps on the website of the government.

Great job! You’ve now submitted your VAT return. The Belastingdienst will immediately inform you how much you owe.

Can't figure it out, or is your VAT return a bit on the difficult side? We recommend hiring an accountant.

Not sure if freelancing is something for you? You can work one freelance shift without a VAT ID. If you decide to continue as a freelancer, you’ll need to apply for a VAT ID.

There’s three possible reasons why no VAT has been added to the invoice for your freelance shift.

Trying out a freelance shift

You can try working a freelance shift once before registering as a freelancer and getting your VAT ID. If you don’t have a VAT ID yet, your first invoice will not include VAT. This means you don’t have to include this income in your next VAT declaration. You still need to report your earnings in your annual income tax declaration.

Please keep in mind: Did you already have a VAT ID when you applied for the shift, but hadn’t added it to your profile yet? Don’t worry, this only means that your first invoice won’t include VAT. You won’t have to pay VAT on this invoice during your next VAT declaration.

The Small Enterprises Scheme (KOR)

Flex workers who are registered for the Small Business Scheme (KOR) are exempt from charging VAT. This means that if you’ve activated the KOR with the Belastingdienst (Tax Administration) and on our platform, you don’t charge VAT to your clients and don’t need to file VAT returns. Read everything about the KOR here.

The VAT reverse charge scheme

It may be that your client is carrying out a task for another company and wants to use you for it. The client then acts as the main contractor for the other party, and you as a flex workers are a subcontractor. In this case, VAT is not invoiced on your invoice but on that of your client. The VAT is thus reversed. Read more about the VAT reverse charge scheme from the Belastingdienst.

Being a flex worker means you choose where and when you work. That’s awesome freedom, but it also comes with some responsibilities.

We’ve put together the most important ones so you know exactly what’s expected.

Keep an eye on your applications

Before you sign up for a shift, read the description carefully and make sure you tick the boxes for skills and experience. Also, show up dressed appropriately.

Watch your applications! As long as they’re open, you could still get accepted. Can’t make it after all? Withdraw your application in time so you don’t get scheduled last-minute.

Be professional on your shift

Being on time matters! It shows you’re reliable and that you respect the team. If you can, try to get there a bit early.

The more you rock during your shift and the happier the company is with your work, the more likely you are to get a good rating. This also boosts your chances of getting chosen for future shifts.

Stay safe and healthy

Your health comes first. Follow the safety rules at work and take care of yourself during your shifts. Do you fall ill during your employed shift? Contact us as soon as possible.

Cancel on time

Can’t work a shift? You can cancel freely until the cancellation term expires. After that, cancelling has consequences for your account.

For freelance shifts, you can find a substitute to cover for you. Employed shifts? You can only cancel through the platform.

Understand how things work

Before signing up, make sure you know how the platform works: cancellation rules, payments, insurance, and what’s expected from you. Did you know that freelancers, for example, take on credit risk. But you can also choose to use DirectPay as payment method. And that employed shifts follow labor laws about how often you can work. Reading up saves surprises later.

Taxes

You’re responsible for filing your annual income tax in May. Freelancers also need to do a quarterly VAT declaration (unless you use the small business scheme, KOR).

When working a delivery shift for UberEats via Temper, you can decide which vehicle you want to use. But there are some important requirements depending on what you choose.

Bicycles

You can use a regular bike or an e-bike with pedal assistance for deliveries. These are the most common and straightforward options for shifts on the platform.

Motorized vehicles

If you use a scooter, moped, or other motorized vehicle, you are responsible for having valid insurance (such as a WA-verzekering in the Netherlands). These vehicles are generally not covered under Uber’s insurance. Make sure your vehicle is legally registered and meets all local traffic and safety regulations.

Your safety on the road matters. Be sure to review and follow these important guidelines before each shift.

Once your checkout is approved for your freelance shift, you will receive a number of important documents. Go to your financial overview and to 'invoices'. By clicking on download, you can download one or more documents. You can recognize them by a reference number starting with M, F, T, or D.

1. Sales invoice (M): This is your invoice to the client.
2. Purchase invoice (F): If you've chosen DirectPay as your payment method, you'll also receive an invoice for the factoring fee, known as a purchase invoice (F).
3. Deed of assignment (D): When you make use of Finqle's invoicing services, you are - as per user agreement - handing over your invoice to factoring company Finqle. You will receive a legal document outlining the rights and obligations of this arrangement, known as a deed of assignment.

Once the payment is processed, you will receive a transaction statement (T). You can download this under ‘payments’ in your financial overview.

1. Transaction statement (T): The amount you have received on your account matches the total on this document.

Adiministration

The sales invoice and the purchase invoice are documents you must keep for your own records and which you need for tax declaration.